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Delivery Policy

When Will My Order Be Shipped Out?

All orders will be shipped out within 5-7 business days during peak season starting from 1st April to 23rd May 2021.

We will email you a shipping confirmation with tracking number after we have dispatched your order.

Please locate your tracking number from the shipping confirmation email or by logging into your user account. You can track the shipment by entering tracking number in the courier website. Please allow a few hours after you receive the delivery confirmation email for the system to reflect the status of your order delivery.

In the circumstances that shipping status is not updated after a week since receiving shipping confirmation email, please contact our customer service for further assistance.

Peninsula Malaysia: Estimate 3 – 5 working days for your order to arrive.

East Malaysia: Estimate 5 – 7 working days for your order to arrive.

Please expect delays during public holidays, festive seasons and sales promotion period.

**Please expect longer delivery lead time for 11.11 sale, we will do our best to shorten the delivery lead time.